Printers & Supplies

CopierPlus is a locally owned and operated premier business machine seller and servicer located in Volusia County Florida. With over 75 years of combined experience, our employees are dedicated to providing the best sales and service experience in the county. Owner Dane Roberts started  Copierplus with the singular idea of providing customers with quick and reliable service. Our company services such premier customers as Halifax Health Care, Volusia County School Board, The City of Deland, Davita, and Florida Health Care. By exceeding expectations CopierPlus has grown steadily over the years by providing the most comprehensive and dependable Service dept. around!

CopierPlus  is the only authorized dealer in Volusia County for Brother, Lexmark, Oki, and Ricoh. We provide sales and service for laser printers, laminators, wide format printers and multi-function machines just to name a few. We will come to you! Let our experienced and dedicated team meet all of your business machine needs. We will make it our business to keep your business copying and printing with our exceptional service team.

Here at CopierPlus we service all of Volusia County and surrounding areas for any of your business machine needs. For more information about our services and products please contact us at 386-566-7018.

CopierPlus Customer Support Services

Customer support that leads to customer success

When you become a CopierPlus customer, we do everything we can to ensure a long-term partnership

We offer a rich suite of support programs to keep your Printer or Copier—and the teams that use them—working at peak efficiency. We make sure you have a good experience as long as you are a COPIERPLUS customer.

We know customer support is crucial to your success. We help you leverage your CopierPlus solutions to improve business operations and maximize productivity. This means building on our knowledge of your business needs. By the time your solutions are in place, we have a solid grasp of the complexities you deal with daily. We then create a customer support program to address your challenges.

COPIERPLUS Customer Support Service delivers fast problem resolution and intelligently adapted programs to keep work flowing without interruption, smoothly and efficiently. From basic service coverage to comprehensive support, our wide range of plans give you choices for meeting the specific demands of your output environment and reducing costly downtime. 

Customer Support Services Solutions

Extended Limited Warranty

Extended Limited Warranties for most models may be purchased anytime during the printer’s Base Limited Warranty year(s). Extended Limited Warranties are available to give your devices up to a total warranty period of 5 years.

Genuine Parts

Get your Copier or Printer output devices back up and running faster and for a longer time with genuine OEM parts and, when necessary, the expertise of COPIERPLUS-certified technicians.

Installation Services

Let COPIERPLUS Installation Services get your new device set up so you can focus on your business.

Benefits of Customer Support Services

Eliminate inefficiencies through continuous improvement

Achieve faster results with programs tailored to your needs

Drive interruptions out of your workflow

Installation Services

COPIERPLUS installation service allows you to quickly adopt and integrate your printing technology. Our Installation Service will allow you to focus on your business and can help your employees take full advantage of the product features of your new device.

An authorized service technician will arrive at your location, usually the next business day

The device will be unpacked and set up in the location where the printer box was delivered

Configuration of the device will be completed as you specify, including:

Network /IP address

Configuration settings

Driver support via our Technical Support Team

Power saver settings

Paper tray settings 

A thorough functional test of your device will be conducted

The technician will remove all packing material from the area

Users will be trained on the key features and functions of the device

CopierPlus offers the most comprehensive professional support and materials required to keep office machines operational. CopierPlus manages this by stocking most toner and ink cartridges for the most common office equipment.  

1. Copier Service (Maintenance & Repair)

Service includes professional technical assistance to ensure the machine runs efficiently and reliably. 

Preventative Maintenance: Routine scheduled tasks such as cleaning internal components (drums, fusers, mirrors), lubrication of moving parts, and calibration of print settings to prevent breakdowns.

Repairs and Labor: On-site visits by certified technicians to diagnose and fix mechanical malfunctions, such as paper jams, sensor issues, or software glitches.

Parts Replacement: Coverage for high-wear internal components that have a limited service life, including rollers, belts, gears, and fuser units.

Technical Support: Remote troubleshooting, firmware updates, and sometimes training for staff on how to use new features. 

2. Copier Supplies (Consumables)

Supplies are the materials the machine "consumes" or wears out during the printing process. 

Toner: The primary powder or ink used for printing, usually included in service fees for both black-and-white and color machines.

Key Consumables: Essential components that must be replaced periodically, such as drums (transfers toner to paper), developers, waste toner containers, and transfer belts.

Excluded Items: Most standard agreements do not include paper or staples. 

Common Billing Models

Cost-per-Click (CPC): You pay a fixed rate for every page printed (e.g., 7 cents per color print), which covers all parts, labor, and toner.

All-Inclusive Plans: A flat monthly or annual fee that covers regular maintenance and emergency repairs.

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